Kathy Hendrickson

Kathy Hendrickson is responsible for management of the teams that support Rhodes Group software solutions. Typical software applications are those used in the clinical laboratory setting including communication software between systems for patient result reporting.

With a background in the laboratory on the bench and more than 35 years in the Laboratory Information Systems (LIS) world, Ms. Hendrickson has held many positions over the years.

She recently managed the implementation of a renewed system at a customer site saving them more than $400k year over year with the applications and configurations implemented.

Project management and system implementation is of particular interest for Ms. Hendrickson and while at one software company, she grew the team from four implementation consultants to 17, fully trained, subject matter experts to offer consultative and implementation services in less than three years.  While not the only contributing factor, leveraging this growth allowed that organization to merge with a larger company to fulfill corporate goals and strategies of providing a software solution to complement existing products.

Outside of work, Ms. Hendrickson focuses on family, home improvement projects and trying to keep her Westie out of trouble. 

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Specialties

  • Laboratory Information Systems

  • System Management

  • Explaining complicated LIS processes to non-LIS executives

Education

  • BS, MT (ASCP)

  • IBM Management Series

Certifications/Affiliations

  • American Society for Clinical Pathology (ASCP)